Policies
Our goal at Jon Chelle's is to ensure you enjoy your time with us. Please take the time to read over the policies that we have implemented as these will help guarantee that we exceed the expectations of all our guests.
As an AVEDA Concept Salon, we use and recommend only AVEDA products.
FAQ
Why do your service costs vary?
- At Jon Chelle's, we price our services on a tiered system based on the stylists' level of experience and education.
What are the different tiers of stylists?
- New Talent is the lowest tier. They are typically recent cosmetology school graduates or those with under a year of experience.
- Junior Stylists are those who have at least 1 - 3 years more of experience.
- Senior Stylists are those who have at least 3 - 6 years or more of experience.
- Master Stylists are those who have at least 6 or more years of experience.
What products do you use?
- We use exclusively Aveda products! They are botanically derived and responsibly sourced. If you'd like to learn more, you can visit AVEDA.com.
How can we tip our stylists for our service?
- At this time, we are not able to accept tips via credit or debit card. Your stylist can accept tips through independent apps (Venmo, CashApp, etc.), cash, or a check made directly to them.